CHINESE RESTAURANT SUPERVISOR

Job Responsibilities

• To ensure smooth operations of the restaurant.
• To ensure guests’ satisfaction is achieved.
• Ensure that the standard of service and cleanliness is maintained during operations.
• To ensure the grooming standard are being met and maintained.
• To supervise and train the waiters/waitresses.

Job Requirements

• Minimum 2 years of relevant experience in the F&B industry.
• Good team player and able to work independently.
• Service-oriented and positive attitude.
• Good communication skills.
• Commitment to deliver high level of customer service.
• Only Singaporean need apply.

Permanent

DIM SUM 3

Job Responsibilities

• Prepare the ingredients for the menu items for the Dim sum section.
• Prepare and cook the dim sum items according to the recipe/menu.
• Ensure the consistency and quality of dim sum items served in the restaurant.
• Ensure the cleanliness and hygiene standards in the kitchen are in compliance with all NEA requirements.
• Perform any ad-hoc duties as and when required by the superior.

Job Requirements

• Minimum 1 year of relevant experience.
• Hardworking with positive and willing to learn attitude.
• Good team player.
• Able to work rotating shifts including weekends and public holidays

F&B SERVICE CREW (FULL TIME)

Job Responsibilities

• Greet and lead the guests to their seats.
• Serve food and beverage according to guests orders efficiently.
• Assist in table set-up and proper handling of equipment.
• Monitor the quality of all food and beverage items served.
• Attend to the guests complaints and refer the issues to superior so that service recovery can be done immediately.

Job Requirements

• Able to work rotating shifts including weekends and public holidays
• Service-oriented and positive attitude
• Good team player

DISHWASHER

Job Responsibilities

• To ensure all dishes, utensils, glass ware and kitchen equipment are cleaned and sanitized, and placed in storage area.
• Maintain the cleanliness of the kitchen and stewarding area by washing, sweeping and mopping daily.
• Keep the kitchen floor dry and clean at all times.
• Dispose the garbage at bin centre.
• Report missing and/or damaged item to the superior.

Job Requirements

• Good team player and able to work independently.
• Able to work rotating shifts including weekends and public holidays

DUTY MANAGER

Job Responsibilities

• Assist the Front Manager Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management
• To welcome and bid farewell to all VIP guests
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible
• To handle complaints or incidents/accidents occuring in the hotel when necessary
• Record all complaints into log book for management and all departments' attention for follow up
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts
• Be familliar with and ensure that all preparation for VIP and group arrivals and departures are well organized

Job Requirements

• Minimum 2 years of relevant experience
• Excellent communnication and interpersonal skills
• Proactive team player
• Positive working attitude
• Strong analytical problem solving skills

Only Singaporeans need apply.

Permanent

GUEST SERVICES OFFICER

Job Responsibilities

• Responsible to assist guests in check-in/check-out process
• Provide information and assistance to all guests, and maintain excellent services to them
• To assist in dealing with guests' complaints in an effective and courteous manner
• Thoroughly understand and adhere to proper credit and cash handling policies and procedures
• Perform cashier related functions such as posting charges to guest accounts, raising paid outs, currency exchanges, etc
• Responsible for handling telephone enquiries, accepting reservations and subsequent input in the computer system
• Provide concise and accurate information concerning range of services and facilities provided by the hotel to guests and visitors
• To ensure all information relating to reservation is keyed correctly into the system

Job Requirements

• Relevant experience in the hospitality industry will be an added advantage
• Service-oriented and positive attitude
• Strong interpersonal and communication skills
• Good team player and able to work indepently
• Able to work rotating shifts including weekends and public holidays

Permanent

PUBLIC AREA CLEANER

Job Responsibilities

• To uphold the cleanliness of the hotel front of house and public areas.
• Clean all equipment to ensure all used equipment are well maintained.
• Ensure the cleanliness and sanitarian standards meet the hotel requirements.
• Report any maintenance deficiencies.
• Comply with the hotel’s lost and found policy.
• Perform any other duties assigned by the superior.

Job Requirements

• Good team player and able to work independently
• Able to work rotating shifts including weekends and public holidays

Permanent

TECHNICIAN

Job Responsibilities

• Perform all repair and maintenance works on the hotel's lighting, power heating and ventilation, air-conditioning, refrigeration, fire protection, kitchen, laundry and plumbing equipment
• Check system or equipment for faults and follow up on the repair works required
• Monitor works carried out by contractors and ensure works are properly done, safe and secured
• Carry out preventive maintenance work of properties
• Ensure the fire and safety procedures are carried out at all times

Job Requirements

• NITEC in Electrical/Mechanical or equivalent
• Good team player and able to work independently
• Able to work rotating shifts including weekends and public holidays

Permanent

SENIOR/SALES MANAGER

Job Responsibilities

• Establish a strong business base among supporting accounts and potentials.
• To achieve targets by increasing room night production and the average room rates as set by the Director of Sales.
• Maintain good relationships and extend attentive service to the existing productive accounts.
• Assist in drawing up the marketing plan.
• Closely observe the market trend.
• Define precisely guest requirements and ensure that the guest services offered corresponds effectively to their requests.
• Ensure that all complaints have initiated follow-up action.

Job Requirements

• Minimum 2 years of related working experience in the hospitality industry
• Result-oriented with strong communication and interpersonal skills
• Strong analytical problem-solving skills with an innovative approach in providing solutions
• Self-motivated and good team spirit
• Only Singaporeans

Permanent

SECURITY OFFICER (FULL TIME)

Job Responsibilities

• Maintain peace and order within the hotel premise and to provide safety and security to hotel guests, patrons, employees and their belongings, and the hotel's properties
• Ensure no break-in and intrusion in secured and protected areas
• Perform patrolling rounds in all areas of the hotel premise
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occuring in the hotel
• Report all matters that are harmful to the hotel business eg pimping, prostitution, gambling and touting syndicates, internal collusion and theft, dishonesty, etc occuring in the hotel
• Be familiar with the fire emergency plan. Take necessary action whenever the fire alarm is activated
• Keep proper and updated records/entries in relevant security logs and records
• Ensure smooth flow of traffic in the hotel's car park, frontage and its vicinity

Job Requirements

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Analytical, tactful and independent
• Strong interpersonal and communications skills
• Willing to work rotating shifts including weekends and public holidays

Permanent