Check-in time: after 2.00 pm (local time)   Check-out time: by 12.00 pm (local time)

Early check-in and late check-out are subject to availability upon arrival.

For guaranteed early check-in, a reservation for the previous night must be made. 
Late check-outs before 6.00 p.m. are subject to a half-day room charge. For check-outs after 6.00 p.m., a full-day room charge applies.

Luggage storage is complimentary for hotel guests. Guests who arrive before check-in may store their bags until their rooms are ready. Guests may also store their bags after checkout until the end of the day.

Complimentary WiFi access is available within the hotel premises.

Our rooms are equipped with a universal socket that accepts various types of electrical plugs. The voltage in Singapore is 220V/240V, 50Hz. Please contact our housekeeping or front office team for assistance with adaptors and transformers.

Baby cots are available on request and are subject to availability. Please inform the reservation team before arrival. 

For guests with mobility issues, the hotel provides wheelchair-friendly guest lifts and has accessible restrooms in the lobby, pool and restaurant areas. 

The hotel enforces a No-Party Policy to ensure maximum comfort for all in-house guests. Any person found to be creating excessive noise and disturbance, having a party, or exceeding the maximum allowable occupancy of the room will be asked to leave the hotel without refund. Unregistered guests are not allowed in the room after 10.30 p.m.

The Hotel has a strict no-smoking policy. If guests smoke in the hotel premises or rooms, a deep cleaning fee of SGD 500 will be imposed.

Parking is available at the Hotel with a charge of Monday to Saturday, Eve of Public Holiday: 12:00 am to 5:59 pm. first half hour SGD 2.00 and subsequent half hour or part thereof SGD 2.00, 6 pm to 11.59 pm per entry SGD 3.00. Sunday and Public Holiday: per entry SGD 3.00. However, a complimentary one-time exit parking coupon is provided per room night for guests who book directly on the hotel website (www.orchidhotel.com.sg).